Frequently asked questions about the fibre optic network
Find clear answers about connection, usage and provider selection
Frequently asked questions about the fibre optic network
Find clear answers about connection, usage and provider selection

What you need to know about connection, usage and provider selection
FAQ about the fibre optic network in Wettingen
Would you like to learn more about the fibre optic network, connecting your home or the available providers? In our frequently asked questions, you will find clear answers to all key topics – from installation to everyday use.

Your benefits
For residents of Wettingen, the fibre optic connection was provided free of charge and required no additional effort. As a result, you can benefit from a much wider choice of entertainment and communication services: television in HDTV quality with surround sound, as well as ultra-fast fibre optic Internet with transmission speeds of over 10 Gbit/s – with symmetrical upload and download rates.
This means you can rely on a stable, reliable and future-proof fibre optic connection.
Businesses in Wettingen received a free fibre optic connection to Wettingen4net’s point-to-point FTTH network. This enables you to use professional services offered by telecommunications providers – tailored to all types of companies. A decisive advantage of fibre optic business Internet is the symmetrical bandwidth of over 10 Gbit/s, which ensures performance, stability and future-proof connectivity in your day-to-day operations.
As the owner of a property in Wettingen, you benefit in several ways from the fibre optic connection. With the Building Connection Agreement (GEV), you secured the free initial connection to Wettingen4net’s comprehensive point-to-point FTTH fibre optic network. This unique opportunity was limited for existing buildings years ago – a subsequent connection costs several thousand francs.
New buildings continue to receive this service free of charge, right up to each flat or business unit.
In addition, a fibre optic connection increases the value of the property and makes it significantly more attractive to tenants. With a fibre network in place, satellite dishes on the building façade also become unnecessary.
In addition, a fibre optic connection increases the value of the property and makes it significantly more attractive to tenants. With a fibre network in place, satellite dishes on the building façade also become unnecessary.
The fibre optic speed on Wettingen4net’s point-to-point FTTH network exceeds 10 Gbit/s – with symmetrical upload and download rates. This means your connections for e-working, video conferences, Internet use and remote access to corporate or partner networks are significantly faster, more stable and more reliable.
As a result, you benefit from a substantial performance gain compared with traditional copper or coaxial connections.

Your benefits
For residents of Wettingen, the fibre optic connection was provided free of charge and required no additional effort. As a result, you can benefit from a much wider choice of entertainment and communication services: television in HDTV quality with surround sound, as well as ultra-fast fibre optic Internet with transmission speeds of over 10 Gbit/s – with symmetrical upload and download rates.
This means you can rely on a stable, reliable and future-proof fibre optic connection.
Businesses in Wettingen received a free fibre optic connection to Wettingen4net’s point-to-point FTTH network. This enables you to use professional services offered by telecommunications providers – tailored to all types of companies. A decisive advantage of fibre optic business Internet is the symmetrical bandwidth of over 10 Gbit/s, which ensures performance, stability and future-proof connectivity in your day-to-day operations.
As the owner of a property in Wettingen, you benefit in several ways from the fibre optic connection. With the Building Connection Agreement (GEV), you secured the free initial connection to Wettingen4net’s comprehensive point-to-point FTTH fibre optic network. This unique opportunity was limited for existing buildings years ago – a subsequent connection costs several thousand francs.
New buildings continue to receive this service free of charge, right up to each flat or business unit.
In addition, a fibre optic connection increases the value of the property and makes it significantly more attractive to tenants. With a fibre network in place, satellite dishes on the building façade also become unnecessary.
In addition, a fibre optic connection increases the value of the property and makes it significantly more attractive to tenants. With a fibre network in place, satellite dishes on the building façade also become unnecessary.
The fibre optic speed on Wettingen4net’s point-to-point FTTH network exceeds 10 Gbit/s – with symmetrical upload and download rates. This means your connections for e-working, video conferences, Internet use and remote access to corporate or partner networks are significantly faster, more stable and more reliable.
As a result, you benefit from a substantial performance gain compared with traditional copper or coaxial connections.
Providers & offers
Yes, on the open and non-discriminatory fibre optic network of Wettingen4net, you have free choice of provider among those active on the only fully comprehensive point-to-point FTTH network. If your building, apartment or business is connected to the fibre optic network, you can freely choose between the available offers. You can use services from a single provider or combine individual services from different telecommunications providers according to your needs.
The Wettingen4net fibre optic network gives you access to a wide range of multimedia services. These include high-quality internet, TV and telephony, as well as modern applications such as streaming, e-learning, video on demand and online gaming. The network is also ready for future fibre-based services, allowing you to benefit quickly and reliably from new offerings. You are free to choose both your provider and the multimedia services you wish to use – selecting the package that best suits your needs.
An overview of the providers on Wettingen4net’s open point-to-point FTTH fibre optic network can be found on our website. The telecommunications providers market their products through their own channels and set their prices independently. Thanks to non-discriminatory provider access, you benefit from attractive prices and a wide range of fibre optic services in Wettingen – either individually or as a package with Internet, TV and telephony. The portfolio of providers is also continually expanding, meaning new services and offers are added on an ongoing basis.
No, Wettingen4net does not provide multimedia services such as internet, TV or telephony and is not a telecommunications service provider. Wettingen4net is exclusively responsible for the construction, maintenance and operation of the fibre optic network infrastructure in Wettingen. Multimedia services are offered solely by the individual telecommunications providers via the area-wide point-to-point FTTH fibre network.
The provider access to the Wettingen4net fibre optic network is established via the defined handover points (Service Access Points) of our infrastructure. Through these interfaces, all interested telecommunications providers receive non-discriminatory access to the comprehensive point-to-point FTTH fibre optic network in Wettingen as part of the open-access model.


Providers & offers
Yes, on the open and non-discriminatory fibre optic network of Wettingen4net, you have free choice of provider among those active on the only fully comprehensive point-to-point FTTH network. If your building, apartment or business is connected to the fibre optic network, you can freely choose between the available offers. You can use services from a single provider or combine individual services from different telecommunications providers according to your needs.
The Wettingen4net fibre optic network gives you access to a wide range of multimedia services. These include high-quality internet, TV and telephony, as well as modern applications such as streaming, e-learning, video on demand and online gaming. The network is also ready for future fibre-based services, allowing you to benefit quickly and reliably from new offerings. You are free to choose both your provider and the multimedia services you wish to use – selecting the package that best suits your needs.
An overview of the providers on Wettingen4net’s open point-to-point FTTH fibre optic network can be found on our website. The telecommunications providers market their products through their own channels and set their prices independently. Thanks to non-discriminatory provider access, you benefit from attractive prices and a wide range of fibre optic services in Wettingen – either individually or as a package with Internet, TV and telephony. The portfolio of providers is also continually expanding, meaning new services and offers are added on an ongoing basis.
No, Wettingen4net does not provide multimedia services such as internet, TV or telephony and is not a telecommunications service provider. Wettingen4net is exclusively responsible for the construction, maintenance and operation of the fibre optic network infrastructure in Wettingen. Multimedia services are offered solely by the individual telecommunications providers via the area-wide point-to-point FTTH fibre network.
The provider access to the Wettingen4net fibre optic network is established via the defined handover points (Service Access Points) of our infrastructure. Through these interfaces, all interested telecommunications providers receive non-discriminatory access to the comprehensive point-to-point FTTH fibre optic network in Wettingen as part of the open-access model.

Fibre Optic Network
Wettingen4net’s comprehensive point-to-point FTTH fibre optic network is an ultra-modern data network that connects the entire areas of Wettingen. Every house, flat and business received its own dedicated fibre optic connection – free of charge and without shared bandwidth. The fibres transmit data at the speed of light, enabling Internet speeds far above 10 Gbit/s, with symmetrical upload and download rates and outstanding reliability. Wettingen4net built and operates the comprehensive fibre optic network in Wettingen and provides all telecommunications providers with open and fair access. This allows providers to offer their multimedia services – such as Internet, TV and telephony – directly over the best fibre optic network available.
The demand for high and reliable bandwidth continues to grow steadily. Copper and coaxial cables have already reached their technical limits and can no longer be expanded. A point-to-point fibre optic network, by contrast, guarantees virtually unlimited data capacity at the speed of light. The point-to-point FTTH fibre network operated by Wettingen4net delivers data at the highest speeds and with maximum reliability. This means that Wettingen are already ideally equipped today for the communication and data exchange needs of the future.
The fibre optic connection itself does not consume any electricity. Only the end device provided by your telecommunications provider – such as a modem or router – requires a very small amount of energy. On average, the power consumption is around 4 watts. For comparison: a 200-watt halogen lamp uses roughly 50 times more energy.
No, the fibre optic cable does not emit any harmful radiation. The transmission medium for the signals is pure light, which does not generate radiation and is completely harmless to health. An FTTH fibre optic connection therefore operates without any radiation exposure.
Fibre optics are extremely powerful. A single fibre per household or business is sufficient to meet the needs of even the most demanding users – including in the future, as speeds and data volumes are expected to increase by a factor of forty to fifty in the coming years.
An open and non-discriminatory fibre optic network (Open Access) means that Wettingen4net’s point-to-point FTTH fibre optic network is freely accessible to all telecommunications providers. This enables all residents and businesses in Wettingen to choose their provider freely and switch at any time if needed.
Wettingen4net focuses exclusively on new buildings, renovations and refurbishments, as well as on the operation of the fibre optic infrastructure. In addition, Wettingen4net does not offer any telecommunications or multimedia services itself.
Genuine competition does not require multiple parallel fibre optic networks. Wettingen4net’s comprehensive point-to-point FTTH fibre optic network is a true open-access network and is accessible to all telecommunications providers – including Swisscom as a potential service provider. Multiple infrastructures do not create additional value; instead, they are a pure waste of money and lead only to significant economic costs, construction impact and environmental burden. A single modern, comprehensive fibre optic network with open access therefore provides the best foundation for innovation, sustainability and fair competition.
Direct access to Wettingen4net’s fibre optic infrastructure is generally reserved for telecommunications providers. If you have specific requirements or a project related to our fibre optic infrastructure – for example in the area of dark fibre – please contact us at info[at]wettingen4net.ch. We will be happy to review how we can support you with the implementation.

Fibre Optic Network
Wettingen4net’s comprehensive point-to-point FTTH fibre optic network is an ultra-modern data network that connects the entire areas of Wettingen. Every house, flat and business received its own dedicated fibre optic connection – free of charge and without shared bandwidth. The fibres transmit data at the speed of light, enabling Internet speeds far above 10 Gbit/s, with symmetrical upload and download rates and outstanding reliability. Wettingen4net built and operates the comprehensive fibre optic network in Wettingen and provides all telecommunications providers with open and fair access. This allows providers to offer their multimedia services – such as Internet, TV and telephony – directly over the best fibre optic network available.
The demand for high and reliable bandwidth continues to grow steadily. Copper and coaxial cables have already reached their technical limits and can no longer be expanded. A point-to-point fibre optic network, by contrast, guarantees virtually unlimited data capacity at the speed of light. The point-to-point FTTH fibre network operated by Wettingen4net delivers data at the highest speeds and with maximum reliability. This means that Wettingen are already ideally equipped today for the communication and data exchange needs of the future.
The fibre optic connection itself does not consume any electricity. Only the end device provided by your telecommunications provider – such as a modem or router – requires a very small amount of energy. On average, the power consumption is around 4 watts. For comparison: a 200-watt halogen lamp uses roughly 50 times more energy.
No, the fibre optic cable does not emit any harmful radiation. The transmission medium for the signals is pure light, which does not generate radiation and is completely harmless to health. An FTTH fibre optic connection therefore operates without any radiation exposure.
Fibre optics are extremely powerful. A single fibre per household or business is sufficient to meet the needs of even the most demanding users – including in the future, as speeds and data volumes are expected to increase by a factor of forty to fifty in the coming years.
An open and non-discriminatory fibre optic network (Open Access) means that Wettingen4net’s point-to-point FTTH fibre optic network is freely accessible to all telecommunications providers. This enables all residents and businesses in Wettingen to choose their provider freely and switch at any time if needed.
Wettingen4net focuses exclusively on new buildings, renovations and refurbishments, as well as on the operation of the fibre optic infrastructure. In addition, Wettingen4net does not offer any telecommunications or multimedia services itself.
Genuine competition does not require multiple parallel fibre optic networks. Wettingen4net’s comprehensive point-to-point FTTH fibre optic network is a true open-access network and is accessible to all telecommunications providers – including Swisscom as a potential service provider. Multiple infrastructures do not create additional value; instead, they are a pure waste of money and lead only to significant economic costs, construction impact and environmental burden. A single modern, comprehensive fibre optic network with open access therefore provides the best foundation for innovation, sustainability and fair competition.
Direct access to Wettingen4net’s fibre optic infrastructure is generally reserved for telecommunications providers. If you have specific requirements or a project related to our fibre optic infrastructure – for example in the area of dark fibre – please contact us at info[at]wettingen4net.ch. We will be happy to review how we can support you with the implementation.
Free fibre optic connection
Property owners did not incur any costs during the rollout of the fibre optic network. With the Building Connection Agreement (GEV), they secured the free initial connection to Wettingen4net’s point-to-point FTTH fibre optic network.
The building connection to the fibre optic network was free of charge – as was the installation in each flat and business unit up to the Optical Telecommunications Outlet (OTO). This unique opportunity was time-limited; a subsequent connection costs several thousand francs.
For tenants, the fibre optic connection up to the flat was provided free of charge. The free installation extends up to the optical telecommunications outlet (OTO). Connections from the OTO to additional rooms (in-flat installations such as data cabling or wireless LAN solutions) are not carried out by Wettingen4net.
These services are offered professionally – and at unbeatable price-performance levels – by the telecommunications providers operating on Wettingen4net’s comprehensive point-to-point FTTH fibre optic network.
No. Property owners as well as tenants or businesses do not incur any direct costs from Wettingen4net if the fibre optic connection is not actively used. There is also no fee without placing an order for a service.
The comprehensive point-to-point FTTH fibre optic network in Wettingen was financed entirely by Wettingen4net – without any tax funds or subsidies.
Wettingen4net covered all costs for the initial installation of the fibre optic network in Wettingen – from the central office right through to the optical telecommunications outlet (OTO). This included all construction costs up to the building entry point (BEP). It also covered the installation of the in-building cabling up to the OTO in each unit, provided that existing cable carriers such as empty conduits or cable trays could be used. As a result, property owners did not incur any costs for the fibre optic installation.
Yes. New buildings and first-time connections in Wettingen are generally connected to the fibre optic network free of charge.
No, secondary connections are always subject to a fee. Please contact Wettingen4net by e-mail at info[at]wettingen4net.ch to receive more information about a secondary connection.


Free fibre optic connection
Property owners did not incur any costs during the rollout of the fibre optic network. With the Building Connection Agreement (GEV), they secured the free initial connection to Wettingen4net’s point-to-point FTTH fibre optic network.
The building connection to the fibre optic network was free of charge – as was the installation in each flat and business unit up to the Optical Telecommunications Outlet (OTO). This unique opportunity was time-limited; a subsequent connection costs several thousand francs.
For tenants, the fibre optic connection up to the flat was provided free of charge. The free installation extends up to the optical telecommunications outlet (OTO). Connections from the OTO to additional rooms (in-flat installations such as data cabling or wireless LAN solutions) are not carried out by Wettingen4net.
These services are offered professionally – and at unbeatable price-performance levels – by the telecommunications providers operating on Wettingen4net’s comprehensive point-to-point FTTH fibre optic network.
No. Property owners as well as tenants or businesses do not incur any direct costs from Wettingen4net if the fibre optic connection is not actively used. There is also no fee without placing an order for a service.
The comprehensive point-to-point FTTH fibre optic network in Wettingen was financed entirely by Wettingen4net – without any tax funds or subsidies.
Wettingen4net covered all costs for the initial installation of the fibre optic network in Wettingen – from the central office right through to the optical telecommunications outlet (OTO). This included all construction costs up to the building entry point (BEP). It also covered the installation of the in-building cabling up to the OTO in each unit, provided that existing cable carriers such as empty conduits or cable trays could be used. As a result, property owners did not incur any costs for the fibre optic installation.
Yes. New buildings and first-time connections in Wettingen are generally connected to the fibre optic network free of charge.
No, secondary connections are always subject to a fee. Please contact Wettingen4net by e-mail at info[at]wettingen4net.ch to receive more information about a secondary connection.

Construction of the fibre optic network
The fibre optic network rollout in Wettingen was commissioned by Wettingen4net to local construction and installation companies, which carried out the comprehensive deployment. In addition, Wettingen4net used the existing and available duct capacities of RWB for a fee. This made it possible to realise the comprehensive point-to-point FTTH fibre optic network in both an economically and environmentally efficient manner.
In Switzerland, FTTH fibre optic network standards are defined for both in-building installations and the interfaces between the point-to-point fibre optic network, telecommunications providers and end users.
The Wettingen4net fibre optic network was implemented in line with BAKOM (Federal Office of Communications) recommendations and deliberately goes beyond them. The key difference lies in the full OTO Ready-for-Service deployment to every home and business.
The fully comprehensive point-to-point FTTH fibre optic network in Wettingen was built in line with the recommendations of BAKOM (Federal Office of Communications) to ensure the highest quality standards. Wherever possible, properties were connected using existing duct infrastructure. The fibre optic cables were installed in available duct capacity and connected via a properly sealed building entry point, typically located in the basement, to a building entry connection box. From there, an electrician routed the four fibres using an ultra-thin cable through the existing in-building infrastructure (e.g. conduits or riser zones) to each apartment or business unit. In every unit, an optical telecommunications outlet (OTO) was installed. The fibres are connected via this outlet to the Wettingen4net central office. The end device (modem) can later be connected directly to the OTO.
The BAKOM (Federal Office of Communications) model recommendations are intended to ensure that FTTH fibre optic networks in Switzerland are built according to the latest state of the art. Wettingen4net has implemented these recommendations and deliberately goes beyond them: each residential and business unit is connected with four fibres to the optical telecommunications outlet (OTO).
This ensures sufficient bandwidth capacity at all times and guarantees open access for all telecommunications providers. For customers, this provides a clear benefit: every home and business has a direct fibre optic connection, without bandwidth loss as typically experienced with DSL (copper) or cable TV (coaxial) networks.
As soon as the construction permit for your new development has been granted, please contact Wettingen4net by e-mail at info[at]wettingen4net.ch. Once we have received all the necessary information, you will be sent the contract for the initial connection. This will ensure that your new building is connected free of charge to Wettingen4net’s point-to-point FTTH fibre optic network.

Construction of the fibre optic network
The fibre optic network rollout in Wettingen was commissioned by Wettingen4net to local construction and installation companies, which carried out the comprehensive deployment. In addition, Wettingen4net used the existing and available duct capacities of RWB for a fee. This made it possible to realise the comprehensive point-to-point FTTH fibre optic network in both an economically and environmentally efficient manner.
In Switzerland, FTTH fibre optic network standards are defined for both in-building installations and the interfaces between the point-to-point fibre optic network, telecommunications providers and end users.
The Wettingen4net fibre optic network was implemented in line with BAKOM (Federal Office of Communications) recommendations and deliberately goes beyond them. The key difference lies in the full OTO Ready-for-Service deployment to every home and business.
The fully comprehensive point-to-point FTTH fibre optic network in Wettingen was built in line with the recommendations of BAKOM (Federal Office of Communications) to ensure the highest quality standards. Wherever possible, properties were connected using existing duct infrastructure. The fibre optic cables were installed in available duct capacity and connected via a properly sealed building entry point, typically located in the basement, to a building entry connection box. From there, an electrician routed the four fibres using an ultra-thin cable through the existing in-building infrastructure (e.g. conduits or riser zones) to each apartment or business unit. In every unit, an optical telecommunications outlet (OTO) was installed. The fibres are connected via this outlet to the Wettingen4net central office. The end device (modem) can later be connected directly to the OTO.
The BAKOM (Federal Office of Communications) model recommendations are intended to ensure that FTTH fibre optic networks in Switzerland are built according to the latest state of the art. Wettingen4net has implemented these recommendations and deliberately goes beyond them: each residential and business unit is connected with four fibres to the optical telecommunications outlet (OTO).
This ensures sufficient bandwidth capacity at all times and guarantees open access for all telecommunications providers. For customers, this provides a clear benefit: every home and business has a direct fibre optic connection, without bandwidth loss as typically experienced with DSL (copper) or cable TV (coaxial) networks.
As soon as the construction permit for your new development has been granted, please contact Wettingen4net by e-mail at info[at]wettingen4net.ch. Once we have received all the necessary information, you will be sent the contract for the initial connection. This will ensure that your new building is connected free of charge to Wettingen4net’s point-to-point FTTH fibre optic network.